Privacy Policy

SPAR Information Systems LLC (hereinafter referred to as “SPAR,” “we,” “us,” or “our”) is committed to respecting your privacy and safeguarding your Personal Information. This Privacy Policy outlines our practices regarding the collection, use, and processing of your Personal Information in compliance with applicable data privacy regulations.

Objective

This Privacy Policy provides an overview of SPAR’s privacy practices concerning Personal Information collected and processed through various sources. While the primary focus is on data collected through our websites, including www.sparinfosys.com and its subdomains (collectively referred to as “SPAR Websites”), our commitment to these privacy principles extends across our organization. Depending on your relationship with us as a data subject, additional customized privacy statements may apply.

This Policy covers the categories of Personal Information collected, its usage, recipients, and your associated rights under applicable laws. Region-specific terms may apply depending on your location and are outlined in relevant sections.

1. Personal Information That We Collect and Use

1.1 Categories of Personal Information
We may collect the following categories of Personal Information:

  • Website Usage Data: Internet Protocol (IP) address, demographics, operating system, device information, telemetry data, and browser type collected via cookies or similar tracking technologies.
  • Personal and Contact Details: Name, title, email address, phone numbers, company/organization, industry, location, and professional data such as LinkedIn profiles.
  • Login Credentials: Username and password when you register for our services.
  • Audio-Visual Information: Photographs, images, or video recordings captured during events, webinars, or meetings.
  • Feedback and Queries: Comments, feedback, or correspondence submitted to us.
  • Marketing Preferences: Details about your communication preferences, interest areas, and subscriptions.

Additional data categories may apply based on specific interactions or relationships with SPAR.

1.2 Sources of Personal Information
Personal Information may be collected from the following sources:

  • Direct submissions via website forms, email, or other communications.
  • Interactions with SPAR employees or representatives.
  • Affiliates, business partners, and service providers.
  • Publicly available sources such as websites and social media platforms.
  • Cookies and similar technologies on SPAR Websites (see Cookie Policy for details).

1.3 Use of Personal Information
SPAR may use your Personal Information for purposes including but not limited to:

  • Enhancing website usability and troubleshooting issues.
  • Creating and managing user login credentials.
  • Responding to inquiries and facilitating communication.
  • Offering tailored content and marketing communications.
  • Organizing and managing events, webinars, and competitions.
  • Publishing testimonials, case studies, and award details (with consent).
  • Conducting data analytics to improve user experience and business processes.
  • Ensuring data security and compliance with legal obligations.

2. Legal Basis for Processing Personal Information

SPAR processes Personal Information under the following legal bases:

  • Contractual Necessity: When processing is necessary for fulfilling a contract or taking steps prior to entering into a contract.
  • Legitimate Interests: For purposes such as improving website functionality and optimizing business processes, provided these interests do not override your rights.
  • Consent: For marketing communications and event invitations, subject to revocation at any time.
  • Legal Obligations: For compliance with applicable laws and protection of legal rights.

3. Data Sharing and Transfers

3.1 Data Sharing
SPAR does not share Personal Information with third parties for their direct marketing purposes. We may share your Personal Information with:

  • SPAR affiliates and subsidiaries.
  • Business partners and service providers.
  • Authorized agents and auditors.
  • Regulatory authorities as required by law.

3.2 International Data Transfers
Personal Information may be transferred to countries outside your region of residence. SPAR ensures appropriate safeguards are in place for such transfers in compliance with applicable laws. For additional information, please contact us.

4. Your Rights

4.1 Data Subject Rights
Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your Personal Information.
  • Restrict or object to data processing.
  • Withdraw consent where applicable.
  • Lodge complaints with regulatory authorities.

4.2 Exercising Your Rights
To exercise your rights, contact us at info@sparinfosys.com. We may require verification of your identity before fulfilling your request.

5. SMS Terms and Conditions

5.1 SMS Consent Communication
If you consent to receive SMS messages from SPAR, your phone number will be used solely for the purposes outlined below and will not be shared with third parties for marketing purposes.

5.2 Types of SMS Communications
You may receive SMS messages related to:

  • Appointment reminders.
  • Follow-up messages.
  • Billing inquiries.
  • Promotions, offers, or event invitations (if applicable).

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. Smith at our Dallas location on June 30th at 2:00 PM. Reply STOP to opt out.”

5.3 Message Frequency
Message frequency may vary depending on the type of communication. For example:

  • You may receive up to 2 SMS messages per week regarding appointments, billing updates, or event notifications.

5.4 Opt-In Methods
You can opt-in to receive SMS messages by:

  • Providing verbal consent.
  • Submitting an online form.
  • Completing a physical consent form.

5.5 Opt-Out Methods
You may opt-out of SMS communications at any time by replying “STOP” to any SMS message you receive. You can also contact us directly to request removal from our SMS list.

5.6 Standard Messaging Disclosures

  • Message and data rates may apply depending on your carrier’s plan.
  • To opt out, text “STOP.” For assistance, text “HELP” or contact us at info@sparinfosys.com.
  • Message frequency may vary.

6. Data Security

SPAR employs reasonable and appropriate administrative, physical, and technical measures to safeguard Personal Information against unauthorized access, disclosure, or destruction.

7. Data Retention

SPAR retains Personal Information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Data no longer required is securely deleted or anonymized.

8. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:
SPAR Information Systems LLC
Email: info@sparinfosys.com